At Albert Fashion Ltd, we believe that open communication is the foundation of digital trust. Our dedicated customer service team, operating from our Brynmawr headquarters, is here to ensure that your experience with our collections is as refined as the garments themselves.
Unlike generic online stores, Albert Fashion Ltd is a tangible British enterprise. Our registered office and logistics hub is located at:
Albert Fashion Ltd
Flat 3, 37 Beaufort Street
Brynmawr, NP23 4AB
United Kingdom
Note: For returns, please follow our [Returns & Exchanges] procedure to obtain a Return Authorization Number before shipping items to this address.
🛡️ Payment Security & Dispute Resolution
We utilize Stripe’s world-class payment infrastructure to protect your data. If you have concerns about a charge on your statement appearing as “ALBERT FASHION LTD”, please contact our billing team first at payment@albertfashion.net.
We are committed to resolving any billing discrepancies or refund requests internally and efficiently to avoid the need for bank-level disputes, ensuring a smoother experience for our customers.
🕒 Working Hours
Our Brynmawr office operates during the following hours:
Monday to Friday: 09:00 – 17:00 (Greenwich Mean Time)
Saturday & Sunday: Closed (All email inquiries will be prioritized on Monday morning)
🌍 Global Reach, Local Service
While we ship our female apparel globally, every piece is quality-checked and dispatched by our team in Wales, UK. This hands-on approach ensures that the high standards of Albert Fashion Ltd are met from the moment you click “Purchase” to the moment your package arrives.
